1. Introduction

DoMaybe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer discovery interview platform.

2. Information We Collect

Account Information

Email address
Full name
Profile picture (optional)
Password (encrypted)

Interview Data

Interview transcripts
Interviewee contact info
AI-generated insights
Pain scores & assessments

Usage Data

Browser type & version
Pages visited
Time and date of visits
Device information

3. How We Use Your Information

Provide and maintain the Service
Process and analyze interviews
Generate insights and recommendations
Communicate with you
Improve our Service
Ensure security and prevent fraud

4. Data Sharing

✓ We do not sell your personal information

We may share data with:

Service Providers Third parties that help us operate (e.g., hosting, analytics)
AI Providers When you connect your own API keys
Legal Requirements When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data:

Encryption in transit (TLS/SSL)
Encryption at rest
Regular security audits
Access controls & auth

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have rights to:

Access your data
Correct inaccurate data
Delete your data
Export your data
Object to processing
Withdraw consent

8. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: info@domaybe.com